What happens if my download is interrupted?

If your download is interrupted in the middle (for example, if your Internet connection is interrupted), you may restart the download. Just click on the download link again (from your order confirmation email, from your account history in the My Account part of the website, or from the Checkout Complete page if you are still on that page). If you have trouble restarting the download, please let us know the title of the product and your order number and we can investigate further.

For the quickest response, please use the Contact Us link from the bottom of each site page to report any customer issues.

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